At SINGULAR LTD, we value the trust you place in us as your luxury travel partner in Colombia. This Privacy Policy explains how we collect, use, protect, and handle the personal and business information you provide to us through our website, forms, and communications.

By submitting information through our website or inquiry forms, you consent to the practices described in this policy.

1. Information We Collect
We primarily collect information provided directly by travel advisors, agencies, and partners seeking to design custom itineraries for their clients. This information may include:

Contact Information: Name, email address, phone number, and mailing address.

Professional Details: Travel agency name, website.

Inquiry & Client Journey Data: Specific client travel preferences, dates, budget ranges, interests, and special requests necessary to curate bespoke travel experiences.

2. How We Use Your Information
The information you submit will be used strictly for the business purposes indicated at the time of collection, including:

• Fulfilling Requests: Crafting custom luxury travel itineraries, proposals, and quotes for your clients.

• Business Communication: Contacting you regarding your inquiries, ongoing bookings, or active itineraries.

• Partnership Management: Managing our professional relationship, maintaining business records, and facilitating ongoing collaboration.

• Relevant Updates: Sending occasional industry updates, new product offerings, or updates regarding our local destinations (you may opt out of promotional communications at any time).

We process your data based on your explicit consent when you submit an inquiry form and for our legitimate interest in fulfilling business requests and delivering luxury travel services.

3. Data Sharing and Protection

• No Selling or Renting: We do not sell, rent, or trade your personal or business information to third parties.

• Authorized Service Providers: To deliver high-end, bespoke experiences, relevant travel details (such as client names or specific service preferences) may be shared with trusted local suppliers (e.g., boutique hotels, private transport services, local guides, and experience providers) strictly on a need-to-know basis to fulfill the booked services.

• Data Security: We implement appropriate technical, administrative, and physical security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

4. Consent and Your Choices

By providing your details through our inquiry forms, you consent to being contacted by our team via email or phone regarding your request and related professional services.

You have the right to:

• Access or Correct Your Data: Request a copy of the personal information we hold about you or ask us to update inaccurate information.

• Withdraw Consent: Request the removal or deletion of your information from our active databases at any time.

• Opt-Out: Unsubscribe from promotional emails by following the link in our communications or contacting us directly.

5. Retention of Data

We retain personal and partner data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and accounting obligations, or maintain ongoing B2B relationships.